CUSTOMER SUPPORT on the Element Vape
Element Vape is probably the more costly vapor products reviewed. But its high premium flavors and consistent vapor production make it well worth it. Some consumers have discovered they can’t get enough vapor out of their unit, while some love the taste.
What is unique about Element Vape? I am frank and simple with you, I really do not know. That’s okay though, as the company does a great job describing it on their website. I’ll offer you a few examples of why.
At first glance, it may seem like Element Vape has had the “Age Verification” concept one step further, but it’s really just a new name for just one of their refillable batteries. I find it kind of funny an industry leader in electronic nicotine delivery would go Vape Shop this far, as the older design of batteries had that technology to avoid tampering. I’m uncertain why they decided to change it out now. At least you now know if your juice or liquid is too old.
The next thing I noticed about the website is that we now have a ton of various ways for you to get in touch with the company. For example, you will discover all of their contact information, including their hours of operation, and most importantly, they outline all their different products. Again, I’m not sure why they might do this, other than to provide convenience to the customer. The only thing I could see will be that perhaps the customer service representatives do not communicate as well with their customers because they should. However, that’s only my opinion, and I’d encourage other consumers to give them a try, since they have a good reputation.
The last thing that I’d like to point out on this page is their signature confirmation link. If you take a look at the bottom of every page of the website, you will notice a signature confirmation link. This is used to confirm that you actually ordered their product, and also to make sure that you certainly are a legitimate customer. As strange as it might sound, I came across that the Element Vape didn’t use this feature. It is as if they felt that folks were too trusting to create a purchase without some form of confirmation from their company.
I’m sure there are many reasons that the Element Vape may not be able to ship for you, and we are unable to find out what they are. It appears to me they only sell to locations within the United States, which would include states such as for example Washington, Wisconsin, Minnesota, and Oregon. If they are unable to ship to you, it is probably because you live in one of these states, and they usually do not ship to other areas.
As far as customer service goes, they’re as bad as they may possibly get. Even with sending them a money order, they still send us two short non-refundable checks. This really irks me, because when we’ve sent them money, they will have sent us three checks for an already established order of theirs. Personally i think like they are trying to trick us into purchasing more of their products, and we are not going to take action. If they truly wished to give us free shipping, they would start shipping to the continental US, since we are a customer that buys a great deal of their juices.
If you would like to receive free shipping, then I would recommend that you go surfing and search the internet for your new vaporizer. I would opt for the Element Vape, as their prices are the lowest on the market. If you need to see where they are shipping, just go to Google and type in what “element vape” in the quotes. You will then be shown a page with a bunch of different links to go through. Just make sure that all your links are within the United States, because if you make an effort to send them to your country, you will not receive the product. There are a lot of great juices out there, however they need to ship to a particular part of the country, so you should know how to locate them.